|
|
|
|
|
|
|
|
Quality of Health Care
California Office of the Patient Advocate. This office produces a report card, available in multiple languages, that rates HMOs and medical groups on key aspects of care and reports on the availability of HMO services. (866.HMO.8900) www.opa.ca.gov/report_card
National Committee for Quality Assurance (NCQA). This private nonprofit organization offers an interactive tool online that allows users to generate a Health Plan Report Card, with information on the quality of health plans and products based on performance in five key areas and overall accreditation. hprc.ncqa.org/index.asp
Agency for Healthcare Research and Quality (AHRQ). This agency publishes Your Guide to Choosing Quality Health Care, which offers information and advice on finding quality health care services. (800.358.9295) www.ahcpr.gov/consumer/qnt
|
|